Case Study: LARBERT
Sevenseas Ventures Limited has been awarded the Harry Ramsden’s franchise business for Scotland which will see 50 restaurant and take-away outlets open across the country within the next 10 years. Here Jagdeep Hans, Area Manager of Sevenseas tells us more about Harry’s and shares his experience of opening up the his Harry Ramsden’s Local and becoming part of the original British ‘fast food’ franchise family.
“We’ve just recently opened up our first Local in Falkirk in August 2014. It’s been pretty much a whirlwind getting up and running in only a very few short months, and we’ve been delighted how quickly Harry’s Franchise team have been able to help this be a reality in such a short space of time.
“We had a great experience of setting up our “local” and received invaluable assistance from the team at Harry’s who helped us find the right location, arranged our fit out and they were even on hand to assist with staff with recruitment and training at the Harry Ramsden’s University which was a great introduction to the brand for our new team.
“They also helped make sure we were “on brand”, helping us to maintain the Harry’s tradition and high quality that we all expect from our food, our staff and of course customer service too.
“The marketing assistance has been great too – from making sure the local community were aware of our imminent opening, both off and online from our social media together with making sure we’re making the most of the www.harryramsdens.co.uk website too. As a result, we were delighted to welcome queues of hungry customers from day one.
“This is the first of our franchise units and we are looking to open up a mix of both restaurants and traditional locals across Scotland in the next few years. We’ve already identified our next location as it seems that Scotland just can’t get enough of Harry Ramsden’s!”